Frequently Asked Questions (FAQs)
How do I clean my token?
For Nickel, Black and Rose Gold tokens: use a wet cloth to gently clean the token with water ONLY, do not use any other product or it might damage the token’s coating and plating!
IMPORTANT: Use the cleaning method below for BRASS tokens ONLY!
Our brass tokens are not plated, nor are they coated. As a result, the Brass token naturally oxidizes over time.
During the oxidation process, your Brass token will become naturally darker in color. Some parts of the token may appear darker, and may develop brown or green spots. This is normal and easily amended by the instructions below.
There are multiple ways you can clean your brass token. Here are a few ways we recommend:
For light cleaning, hot, soapy water and a soft cleaning cloth may be all you need. Wipe down the surfaces with the cloth. Use a toothbrush to scrub in crevices. Rinse the item with clean, warm water and dry thoroughly.
For heavier cleaning try these homemade remedies:
- Ketchup: The mild acid in tomatoes removes tarnish and dirt from brass. Rub ketchup onto item with a soft cloth, rinse with warm water and dry thoroughly.
- Lemon Juice: Straight lemon juice can be used to clean brass and bring back shine. After cleaning with lemon juice, wipe with damp cloth and buff dry.
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Vinegar, Salt and Flour: Dissolve 1 teaspoon of salt into 1/2 cup of vinegar, mix in small amounts of flour until the mixture becomes a paste. Using an old cloth, rub the paste onto the brass. Leave the paste on for about 10 minutes. Rinse with warm water and buff dry.
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Water, Salt and Vinegar: Heat a pint of water, stir in 2 tablespoons of salt and 2 tablespoons of white vinegar. Rub the mixture onto the brass, then dry with a clean rag.
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